Privacy Policy

1) Introduction

Welcome to Bridgepoint Business Collective. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Bridgepoint Business Collective LLC ("Bridgepoint," "we," "us," or "our") is committed to protecting your privacy. By using our services, you agree to the collection and use of information in accordance with this policy.

Scope — Covered Sites & Services

This Privacy Policy applies to all information collected through the following properties operated by Bridgepoint Business Collective LLC:

• bridgepointbusinesscollective.com and all related subdomains
• bpbcollective.com and all related subdomains
• Any additional domains, subdomains, microsites, or landing pages we operate
• Assessment tools, scheduling systems, and CRM platforms we make available
• Any content, resources, educational materials, events, or features we provide

2) Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Business name, industry, years in operation, revenue range, and other business profile details provided through our assessment tools.
• Financial Information: Revenue data, requested funding amounts, and other financial details you share when applying for advisory services.
• Communication Records: Records of your emails, SMS messages, phone calls, and chat interactions with us.
• Opt-In Records: Timestamped records of all opt-in actions for communication channels (SMS, email, etc.).
• Account Information: Username, password, and account preferences.

Usage Data (Automatically Collected)

We may also collect information on how our services are accessed and used. This usage data may include:

• Your computer's Internet Protocol (IP) address
• Browser type and version, operating system, and device identifiers
• Pages of our service that you visit, time and date of your visit, and time spent on pages
• Referring URLs, click patterns, and navigation paths
• Unique device identifiers and other diagnostic data
• Cookies, web beacons, and similar tracking technologies

3) How We Use Your Information

Bridgepoint Business Collective LLC uses the collected data for various purposes:

• To provide and maintain our services, including assessing eligibility for funding advisory services
• To notify you about changes to our services
• To communicate via email, phone, and SMS (with your consent)
• To provide customer and technical support
• To gather analysis and improve our website functionality and user experience
• To monitor usage of our services and detect, prevent, and address technical issues
• To comply with legal obligations and prevent fraud
• To provide you with news, special offers, and general information about our services (unless you have opted out)
• To carry out obligations and enforce rights arising from any contracts between you and us

Note that under some legislation, we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent. We will be happy to clarify the specific legal basis that applies to any processing upon request.

4) SMS/Text Messaging Consent & Privacy

How We Collect SMS Consent

We collect your consent to receive SMS/text messages through clearly labeled opt-in checkboxes on our assessment forms, contact forms, and scheduling tools. Consent checkboxes are never pre-selected. Consent to receive marketing messages is always separate from consent to receive transactional messages. Consent is not required as a condition of service. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Types of Messages

• Transactional: Appointment reminders, assessment confirmations, service updates, and account notifications.
• Marketing (with separate opt-in): Promotional offers, educational content, event invitations, and business insights.

Opt-Out

You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send "STOP," we will send a confirmation and you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time. All opt-out requests are processed immediately.

Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly at optout@bridgepointbusinesscollective.com.

Message Frequency & Rates

Message frequency varies based on your engagement with our services. Messages will be directly related to the services you have requested. We do not send promotional content without specific consent. Message and data rates may apply. Contact your wireless provider for details about your text plan.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection

5) How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your personal information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Funding Network Partners: To connect you with potential lenders or funding sources, we may share relevant business and financial information you provide. Any agreement you enter with a third-party provider is solely between you and that provider.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your personal information to protect and defend the rights or property of Bridgepoint Business Collective LLC, to prevent wrongdoing in connection with our services, or to protect the personal safety of users or the public.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. All partners are contractually required to maintain confidentiality and data security.

6) Data Security

We use administrative, technical, and physical security measures to help protect your personal information, including encryption, access controls, and secure storage protocols.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

If you believe your information may have been compromised, please contact us immediately at info@bridgepointbusinesscollective.com.

7) Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Data Portability: You have the right to request that we transfer data we have collected to another organization, or directly to you, under certain conditions.
• Opt-Out of SMS: Reply STOP to any text message to immediately unsubscribe.
• Opt-Out of Email: Click Unsubscribe in any marketing email or contact us directly.

To exercise any of these rights, please contact us at optout@bridgepointbusinesscollective.com.

8) Cookies & Tracking Technologies

We use cookies and similar technologies to analyze traffic, personalize content, and improve performance. You may disable cookies through your browser settings, though this may affect your ability to use some features of our Site.

We may use web beacons (also called "pixel tags") to help us understand how visitors interact with our emails and website. These tools allow us to track open rates, clicks, and other engagement metrics.

9) Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from minors. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at info@bridgepointbusinesscollective.com.

If we become aware that we have collected personal information from anyone under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10) Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The "Effective Date" at the top of this policy will reflect the latest version.

You are advised to review this Privacy Policy periodically for any changes. We will also notify you via email or a prominent notice on our services, prior to the change becoming effective, where required by law. Changes are effective when they are posted on this page.

11) Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Bridgepoint Business Collective LLC
25700 Interstate 45 North, Suite 4321
The Woodlands, TX 77386
Phone: (800) 210-3885
Email: info@bridgepointbusinesscollective.com
Support: support@bridgepointbusinesscollective.com

Opt-Out Requests: optout@bridgepointbusinesscollective.com